We've two level packaging and 3 level inspection before shipment but "To err is humane" There are chances things go out of hand. However, in case there is any damage.
- creativelasercraft.com offers a replacement guarantee for all products ordered online. Products will be replaced only in case of a manufacturing defect or damage due to transportation. Also same for Missing item
- You're required to send a box opening Video or Images to hi@creativelasercraft.com (within 24 Hrs of delivery time) - If our team finds it satisfactory we'll arrange a pickup to bring product back to us for a free replacement.
- Processing Orders: Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Saturday. If you need to contact us outside our business hours, please email our customer service department at
hi@creativelasercraft.com
and we will respond as soon as possible.
